Did you know that OPay has expanded its reach with the establishment of branch offices not only in Abuja but also in various cities across Nigeria? The presence of OPay branch offices signifies a significant step towards providing accessible and convenient financial services to a broader audience.

Now, residents in Abuja and other cities can easily access OPay’s range of services, making financial transactions and digital payments more convenient than ever. This expansion reflects OPay’s commitment to enhancing financial inclusion and ensuring that individuals across Nigeria have easy access to their innovative and efficient financial solutions.

Find an Opay Branch Office

Whether you’re in Abuja or another city in Nigeria, the OPay branch offices are ready to serve you with a wide array of financial services tailored to meet your needs.

How OPay Empowers Financial Freedom

OPay empowers you with the freedom to effortlessly manage your financial transactions, offering a seamless platform for quick and easy payments. Beyond its user-friendly payment features, OPay provides opportunities for you to earn money, promoting financial empowerment and independence.

With OPay, you not only have the convenience of making swift payments but also the chance to increase your income through various earning avenues. Additionally, OPay encourages smart spending, ensuring that your financial decisions align with your goals and priorities.

The fintech platform is designed to facilitate savings, allowing you to manage your resources more efficiently and achieve your financial objectives. In essence, OPay is more than just a payment platform; it is a comprehensive financial solution that enables you to navigate your financial journey with ease, earning, spending, and saving intelligently.

List of Opay Branch Offices in Nigeria

Are you in need of the OPay branch office address, Customer Care Number, or WhatsApp number to resolve any issues you may be experiencing with the digital app? OPay operates a dedicated customer care unit that addresses customer issues around the clock, 24/7.

Serving as a comprehensive mobile-based platform, OPay offers a myriad of services, including

  • Payments
  • Transfers
  • Loans
  • Savings
  • Various other essential services for individuals

Presently, OPay proudly boasts over 35 million registered app users and a network of 500,000 agents across Nigeria. These users and agents rely on OPay’s services for tasks such as sending and receiving money, paying bills, and more.

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Despite its widespread utility, as with any service, users may encounter occasional issues while using OPay. In such instances, having access to OPay’s customer care becomes invaluable. This blog post aims to guide you on resolving issues with OPay and will furnish you with the Opay branch office address and other crucial contact details necessary to reach their responsive customer care team.

List of Opay Customer Care Details

Explore seamless assistance with OPay by using the following customer care details. Whether you prefer in-app support, direct calls, email communication, social media interaction, or checking the official website, here’s a convenient list to help you connect with OPay’s dedicated customer care team for swift and effective solutions.

OPay Phone Number0700 888 8329
Opay WhatsApp Number+2349165998936
OPay Corporate Office AddressOPay Digital Services Limited
Alexander House, 3, Otunba Jobi Fele way, Alausa
Ikeja, Lagos 100282
OPay Email Addresscustomerservice@opay-inc.com
Social Media HandlesInstagram: https://www.instagram.com/opay.ng/
Twitter: https://twitter.com/Opay_NG
Facebook: https://www.facebook.com/Nigeria.Opay

List of Opay Branch Offices Nationwide

OPay Branch Office Location (State)Address
AbujaNo 34/36 Okotie Eboh Street Utako District Abuja
Lagos, Allen IkejaNo 103 Mosesola House, Allen Road, Ikeja Lagos
Lagos, Festac4th Avenue A Close, Festac Town Beside Quincess School, Festac, Lagos
Lagos, Ikorodu78B Lagos Road Ikorodu Beside Micro Station Slot
AbeokutaDolly House Opposite Laroy Hotel, Abiola Way
IbadanTricennial House, 189B, Fajuyi Road, Beside Ideal Consult, Opposite Thermocool Showroom, Along Adamasingba road, Eleganza, lbadan
JosThilda’s Center, Shop 12 Opposite Gig Logistics Dadin Kowa 3Rd Gate Jos
KadunaAsd City Mall Katsina Road By Independent Way, Kaduna State
KanoAmana Plaza Second Floor Beside Shoprite Zoo Road, Kano State
OsogboOpposite Technical Besides Arowolo Filling Station Osogbo5, Osun State
BenueChiventis Plaza, Atom Kpera, Modern Market Road, Makurdi
Akwa IbomPlot 104 Nsikak Eduok Ave, Homelight Properties, After Full Life Christian Center, Two Laneuyo
ImoNo 138, Tetlow Road, Off Lagos Street, Imo
AbiaNo 135 Azikwe By Yoke Aba South
KogiNo 100 1bb Way Moremi House, Lokoja, Kogi State

Common Issues Opay Customers Encounter

Explore some common challenges that may arise during your use of the OPay app:

  • Loan Application Issues: Encounter problems related to the status, approval, or disbursement of your loan application.
  • Repayment Challenges: Experience difficulties with loan repayments, such as delayed payments or payment errors.
  • Account Access Problems: Face issues with logging in, forgotten passwords, or concerns regarding account security.
  • Technical Hiccups: Encounter app crashes, slow performance, or other technical glitches affecting your user experience.
  • Billing Discrepancies: Notice discrepancies in billing statements or find loan terms unclear.
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Now, let’s delve into effective ways to address these issues by reaching out to OPay’s customer care.

Contacting OPay Customer Care

  • In-App Support: Utilize OPay’s in-app support feature to report issues directly:
    • Open the OPay app.
    • Navigate to the “Help” or “Support” section.
    • Provide a detailed description of your issue and submit it.
  • OPay Customer Care Number: Connect with OPay’s dedicated customer care through a phone call:
    • Dial OPay’s customer care number at 0700 888 8328 or 01 8888328 (for App & Card queries).
    • Listen to the automated menu options and select the one most relevant to your issue.
    • Have your account information ready and share details about the problem for efficient assistance.
  • Email Support: Reach OPay’s customer care team through email:
    • Compose an email outlining your issue and send it to their official support email address: customerservice@oPay-inc.com.
    • Include your contact information and any pertinent account details for a prompt response.
  • Social Media: OPay maintains a presence on platforms like Twitter and Facebook. Send them a direct message to explain your issue.
  • Website: Visit the official OPay website and check for a “Contact Us” or “Support” page. You may find additional contact options such as a contact form.

Addressing these issues promptly with OPay’s comprehensive customer support options ensures a smoother user experience.

Guidelines for Successful Communication

  • When reaching out to customer care, ensure your communication is succinct and includes all pertinent details about your issue.
  • Maintain a record of your interactions, noting dates, times, and the names of customer care representatives you engage with.
  • Practice patience and politeness in your communication with customer care agents, recognizing that they are there to assist you.


When you visit one of the OPay branch offices in your state, the customer care team is readily available to assist you with any challenges you may face while using their platform. By adhering to the steps outlined in this blog post, you can efficiently contact Opay and address issues about

  • Loan applications
  • Loan repayments
  • Account Access
  • Technical glitches
  • Billing discrepancies.

Ensuring a smooth and reliable connection with OPay’s customer care services is crucial for timely issue resolution. To achieve this, it is highly recommended to regularly verify and cross-check the latest contact information provided by OPay through their official sources.

By doing so, you guarantee that you have access to the most up-to-date and accurate assistance channels. OPay may update contact details, including

  • Phone numbers
  • Email addresses
  • Other communication methods
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To enhance their user experience and provide the most effective support. Staying informed about these changes ensures that you can reach out confidently, knowing you have the current and valid means to address any concerns or queries you may have with OPay’s services.


Does OPay Have a Physical Bank?

Are you aware that OPay has established physical offices across Nigeria? Indeed, you can find them in locations such as Allen Ikeja, Alausa Ikeja, Ikorodu, Festac, Abuja, Abeokuta, Ibadan, Jos, Kaduna, Kano, Osogbo, and more! For specific addresses, please refer to your in-app resources for detailed information.

How Many States Does OPay have a branch office in Nigeria?

OPay’s corporate headquarters is situated in Lagos, with additional offices strategically located in Ikeja, Abia, Enugu, Abeokuta, and Abuja. According to my research, OPay has expanded its presence with branch offices in a total of 24 states across Nigeria.

The official list of OPay branch offices has been released, placing a significant emphasis on locations such as Abuja, Lagos, Kano, and Port Harcourt. This underscores OPay’s commitment to providing widespread accessibility to its services and catering to the financial needs of diverse regions in the country.

How Many OPay Agents Are in Nigeria?

At present, OPay takes pride in having over 35 million registered app users and a network of 500,000 agents in Nigeria. These individuals rely on OPay’s services for various financial transactions, including sending and receiving money, as well as paying bills, showcasing the widespread adoption and trust in OPay’s platform for diverse financial needs.

Where Was OPay Bank Located?

Headquarters: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria. Branch Location: 103 Allen Avenue, Mosesola House, Ikeja.

Is OPay Insured by CBN?

OPay remains steadfast in its commitment to delivering swift, secure, and dependable transactions. Licensed by the Central Bank of Nigeria (CBN), OPay ensures the safety and reliability of all transactions. Additionally, all deposits made through OPay are insured by the Nigeria Deposit Insurance Corporation (NDIC), emphasizing OPay’s dedication to financial security and customer trust. #OPayBeyondBanking | Facebook.

Where is the Owner of OPay from?

OPay, under the ownership of Chinese billionaire Yahui Zhou through his web browser company Opera, has emerged as the primary alternative to traditional banks for facilitating money transfers and bill payments, particularly during periods of cash shortages.

Industry observers note the significant role that OPay plays in providing accessible and efficient financial services, positioning itself as a key player in the financial landscape as a convenient alternative for various transactions.

What is the Full Name of OPay?

Certainly, OPay, although commonly referred to by its short name, is officially known as OPay Microfinance Bank Limited. Operating as a microfinance bank, OPay dedicates its efforts to offering specialized financial services designed to meet the unique needs of individuals and small businesses.

This comprehensive range of services encompasses savings accounts, loans, and digital payment solutions, emphasizing OPay’s commitment to addressing the financial requirements of both individuals and small enterprises.

Is OPay Under Microfinance Bank?

It is crucial to emphasize that all products under the OPay umbrella are driven and supported by Blueridge Microfinance Bank. This partnership underscores the foundation upon which OPay’s diverse range of financial services, including digital payment solutions and other offerings, operates and thrives.


Akinpedia is a passionate and knowledgeable author with a strong background in technology and business; he brings a wealth of expertise and insights to his writing.

With a keen eye for detail and a commitment to accuracy, Akinpedia ensures his articles are thoroughly researched and fact-checked. His dedication to providing reliable information shines through in every piece he writes.

Beyond his expertise, Akinpedia is a passionate advocate for the positive impact of technology on society and businesses. He believes in the power of innovation and strives to inspire readers to embrace technological advancements and harness them for growth and success.

When Akinpedia is not writing, he enjoys staying updated with the latest technological developments, attending industry conferences, and engaging in insightful discussions with fellow professionals. His continuous pursuit of knowledge ensures that his writing remains fresh, relevant, and impactful.
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